FAQS FOR MY BMW.

Frequently asked questions about My BMW – together with their answers.

REGISTRATION

  • Why should I register at My BMW?
  • Where can I log in to My BMW?
  • Where can I change my access details (user name and password)?
  • I have forgotten my password. What should I do?
  • My access to My BMW has not been activated. What should I do?
  • My BMW Access has been blocked. What should I do?
  • Why am I being asked to confirm the data privacy regulations again when I log in to My BMW? What happens if I refuse to confirm them?

USING MY BMW

  • I am in the My BMW area. What do I do next?
  • What is usage potential, and how can I increase it?
  • How can I manage My BMW Partners?
  • What is a preferred BMW Partner?
  • What are My Messages?
  • What are My Routes?

MY CONFIGURATIONS

  • Where can I find the configurations I have saved?
  • What is a favourite configuration?
  • How can I create a new configuration?
  • Can I rename My Configuration?
  • How can I delete configurations?
  • What do I do if I see the message “This configuration can no longer be built” next to one of my saved configurations?
  • When I try to access my configurations, I see the error message “Central error”. What should I do?

CAMPAIGNS AND OFFERS

  • What kind of offers will I receive?