BMW CONNECTED DRIVE DIGITAL SERVICES.

The BMW Intelligent Personal Assistant – simply start talking to it. This is the very soul of your BMW, ready to help you at all times. To interact with the assistant, you don’t need to press a button or wait for a confirmation tone. Simply start talking as you normally would, without pausing. For example: ‘Hello, BMW. Who are you?’ Or perhaps you would like to give the assistant a different name? If so, say: ‘Hey, BMW. Change the activation word.’

With the BMW Intelligent Personal Assistant, no questions go unanswered. This service provides you with the support of the ultimate car expert. Whatever you want to know about your BMW and whenever you need help, it will be there for you. You can learn even more about the features of your vehicle, and it also knows everything about the overall status and service needs of your BMW.

Understanding your needs and providing the best support at all times – that’s what makes the BMW Intelligent Personal Assistant so unique. All it takes is a quick ‘Hey, BMW. Drive home!’ and it will find your route, or ‘Hey, BMW. I’m hungry!’ for a convenient restaurant recommendation – even one with the best reviews, if you like. It allows you to be productive while on the road, reading out your emails or quickly finding your favourite music.

Your BMW will take care of you. It invigorates you when you’re tired, relaxes you after a stressful day and adapts your vehicle’s interior to perfectly suit your mood. With In-Car Experiences, which include the Caring Car Programmes and Experiences Modes, your vehicle will make sure you feel your best.

‘Hello, BMW. Who are you?’ Wouldn’t it be incredible if your BMW acted like your personal assistant? Communicate in a new and easy way with your car using the BMW Intelligent Personal Assistant. It knows you, learns your behaviours to get better every day and helps out whatever the situation. It can explain everything about your car and help you get better acquainted with your BMW. You can even assign your own personal activation word.

Will it be sunny tomorrow in Rome? When is my flight and where is the best restaurant in the city? The Concierge Service is there to help when you are travelling and can support you with any request at the touch of a button – individual, personal and fast. Wherever you are, whatever you need.

Connect with your BMW. The BMW Connected app is your digital mobility assistant, taking care of your needs before and during each journey. Access your car using your smartphone, smartwatch or Amazon Echo, send destinations to the navigation system or receive reminders for meetings to make sure you arrive there on time.

Did I lock my car doors? Where exactly is it parked? Remote Services allows you to access your vehicle from a distance using the BMW Connected app. Flash your headlights, activate the climate control function inside your car or lock your BMW from anywhere using your smartphone.

Keep an eye on your BMW’s surroundings to rest assured that everything is fine with your car. Remote Services and Remote 3D View allow you to view the area around your vehicle from any perspective, to lock the doors or to activate the headlight flash or car horn using the BMW Connected app.

Connected Navigation offers you an outstanding navigation experience from planning & preparing, travelling, to parking & charging. Our aim is to make your journey from A to B even more comfortable and personalized. We want you to be amazed and confident on your entire journey – on all touchpoints, when and wherever you need us.

Trying to find a parking space close to your destination? It’s an easy task with the Parking Place Assistant. It suggests vacant spaces in large parking facilities or on the street and, based on your selection, finds the best route for you with the highest likelihood of an available space. You can also pay for your parking cash-free using ParkNow.

The Parking Place Assistant is part of the continuously evolving navigation experience of Connected Navigation.

Do you find yourself stuck in rush hour traffic or wasting precious holiday time in stressful jams? Such situations can easily be avoided with Real Time Traffic Information. It monitors the current situation in almost real-time, suggesting alternative routes well in advance and bringing you to your destination as quickly as possible.

Real Time Traffic Information is part of the continuously evolving navigation experience of Connected Navigation.

How about having access to your favourite cafe or gym through the BMW navigation system? Using the function “Manage your favourite locations” you have your personal points of interest with you at all times, regardless of whether you are in the vehicle, in the BMW Connected App or in the ConnectedDrive Customer Portal. You can manage them on all touchpoints, where they will then be synchronised automatically.

“Manage your favourite locations” is part of the continuously evolving navigation experience of Connected Navigation.

How about a direct connection between your preferred map app and your BMW? The function “Share location from other apps” makes this possible. This enables you to transfer locations from map apps that support the share function directly to your BMW. After the transfer, the address is also available for later use in the BMW Connected App on your smartphone.

“Share location from other apps” is part of the continuously evolving navigation experience of Connected Navigation.

Always arrive on time for your next appointment. The ‘time to leave’ notification on the BMW Connected app reminds you in advance when to set off, communicating with your smartphone or smartwatch. Real-time traffic information helps to calculate the optimal departure time to ensure that you reach your destination on time.

The ‘time to leave’ notification is part of the continuously evolving navigation experience of Connected Navigation.

Share Live Trip Status saves your family having to ask when you will arrive at home. You can inform selected contacts about your exact position, destination and arrival time directly from the car or using the BMW Connected app. Recipients can follow information about your journey in real-time.

Arrive on time and without stress. Navigate Door-to-Door takes you the final short distance from your car to your destination and back. Receive rapid access to the pedestrian navigation service on your smartphone with the support of information from your Connected Onboard screen and push notifications from the BMW Connected app.

Where to next? Search for new destinations using the BMW Connected app and send them directly to your BMW’s navigation system. Once you are in the car and it has established a Bluetooth connection with your smartphone, you can launch route guidance with a single tap.

The Digital Charging Service is fully automatic and allows you to charge your BMW i or BMW iPerformance vehicle at the best and most affordable time. You can rest assured that your car will be fully charged in time for your next trip. Simply enter your departure time and electricity tariff, and the Digital Charging Service will take care of the rest.

BMW is the first automobile manufacturer to offer three possible Navigation map update processes: USB Full Map update via dealer or ConnectedDrive Store and automatic "Over-The-Air" update via the permanently installed SIM card up to four times per year (for the preselected region). The “Over-The-Air” update incurs neither license fees nor transmission costs. The navigation system is always equipped with up-to-date maps.

Want to arrive with fresh energy, or relax when stressed? With Caring Car, your BMW will look after you. If you say, ‘Hey, BMW. I’m tired,’ or ‘Hey, BMW. I’m feeling stressed,’ the BMW Intelligent Personal Assistant will activate the Vitalize or Relax Caring Car Programme, appealing to all of your senses through the interplay of various interior car functions for the duration of the programme.

Do you value understated luxury, or like to enjoy your privacy? With the four Experience Modes – Executive, Expressive, Private and Well-Being – you can immerse your senses in a perfectly orchestrated car interior to match your mood.

Do you always turn on the seat heating at setting three when it’s cold? Automate my Habits is an intelligent feature that learns and automates your preferred settings on request. You can then enjoy the journey while your BMW takes care of your well-being. More automation options will be added in the future.

Would you like to concentrate fully on the road ahead? Then hand over some of the control to your passengers. This is easy with Connected Command. Using the BMW Connected app, passengers with your authorization can access the entertainment and navigation systems. They can also adjust key features of the climate control system.

Do you want your BMW to be up to date with the latest software? With Remote Software Upgrade, your BMW will always be like new. Convenient, reliable and stress-free – without having to visit your BMW service partner. Upgrades are installed over-the-air, just as they are for your smartphone.

Take part in video conference calls on your tablet or stream the final episode of your favourite series on your smartphone. The Wi-Fi Hotspot is a way to go online with LTE speed (if available) using the SIM card installed in your vehicle. You and your fellow passengers can surf the Web on up to ten devices.

If there is an accident, it is essential to act fast. Intelligent Emergency Call fetches help and can even save lives if the worst should happen. It contacts specially trained call centre agents who offer support to you and your passengers until the emergency services arrive. It also sends them important information directly.

With BMW CarData you can view the key vehicle data for your BMW whenever you want and share them with third parties if required. And you alone decide who you can entrust your data to. This allows you to maintain control of your telematics data at all times and benefit from sharing data with third parties to use tailor-made service packages that were not previously accessible.

Involved from the start. My Car Is Born allows you to experience the progress in production of your new BMW at first hand. Accompany your vehicle from order to handover via BMW Connected and receive fascinating insights and useful information directly on your smartphone.

With the service features in the Connected App, we are helping to simplify your mobile daily life: a push notification informs you when a service is due on your BMW. Arrange the next service appointment with your preferred BMW Partner directly online and around the clock. And if something exceptional should occur, the app connects you directly with the BMW Breakdown Service.

Why go without the features of your iPhone in your BMW when you can continue operating it as usual? Apple CarPlay® Preparation gives you remote access to telephony as well as apps like iMessage, WhatsApp, TuneIn, Spotify and Apple Music. You can also use the voice button on the steering wheel to access Siri, Apple’s voice assistant.

Listen to your favourite music wherever you are. Classical on the motorway, jazz during rush hour and pop when you’re cruising. With Connected Music, you can directly stream as many as 30 million songs without any limits courtesy of BMW’s music partners, Deezer and Napster, using the SIM card installed in your vehicle.

Work in your car as if you were in your office with Microsoft Office 365. Dictate emails, take part in Skype for Business meetings, access your contacts and coordinate appointments in your calendar – all through your smartphone. Your existing Microsoft Office 365 Business account makes you just as productive on the road as behind the desk.

With Control My Home, you can make sure from behind the wheel that the lights are on in your living room, that your favourite song is playing and the heating is set to just the right temperature. Use Connected Onboard as an easy way to control your smart home appliances with our partner, SmartThings.

The BMW Online Logbook saves and documents any journey you make. You will find the logbook in the vehicle and in your BMW ConnectedDrive Customer Portal. All journey parameters are entered directly in the vehicle via iDrive. For each journey, the starting and finishing positions (GPS), the date and the kilometre readings are automatically recorded. A certified report containing all the information can be prepared for submission to the tax authorities.